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Q(1): What are the check-in and check-out times?

A(1): Check-in is from 14:00, and check-out is until 12:00.

Q(2): Please tell me about early check-in.

A(2): Early check-in is available at an additional cost as follows:
・Check-in before 07:00: Full one-night room charge
・Check-in between 07:00 and 14:00: Half of the one-night room charge (breakfast is charged separately)
Please note that availability depends on the room status on the day, so kindly contact us in advance if required:
※TEL +91-124-4604600 Ext. 2016・2017 (English)
※E-MAIL reservations@parkpremierhotels.com

Q(3): Please tell me about late check-out.

A(3): Late check-out is available at an additional cost as follows:
・Check-out between 12:00 and 18:00: Half of the one-night room charge
・Check-out after 18:00: Full one-night room charge
Please contact us in advance as it depends on room availability.
※TEL +91-124-4604600 Ext. 2016・2017 (English)
※E-MAIL reservations@parkpremierhotels.com
※Guests can relax in the "DIA Lounge" on B1 until departure (open until 23:00, free of charge).

Q(4): Is it free to use the large public bath after check-out?

A(4): Guests can enjoy the large public bath with sauna free of charge until the evening of their check-out day.

Q(5): When will cancellation charges apply?

A(5): The cancellation policy is as follows:
・From 48 hours before check-in time (14:00): Full one-night room charge
・No-show (cancellation without notice): Full one-night room charge
For changes or cancellations on the day of stay, please contact the hotel.
Example: For a stay on June 10, cancellations made by 14:00 on June 8 are free of charge.

Q(6): Is breakfast included?

A(6): Yes, breakfast is included in the room rate.

Q(7): Can I specify a smoking or non-smoking room?

A(7): Yes, you can specify your preference when booking.

Q(8): Do you have VIP rooms, and can I tour them?

A(8): Yes, we offer VIP rooms. Please contact us in advance to arrange a viewing.
※TEL +91-124-4604629 (English)
※E-MAIL reservations@parkpremierhotels.com

Q(9): Can I store my luggage before check-in or after check-out?

A(9): Yes, please ask at the front desk.

Q(10): Can you receive packages on my behalf when I’m not present?

A(10): Yes, received packages will be stored at the front desk.

Q(11): Do you offer airport transfer services?

A(11): Yes, we provide transfer services between the hotel and Delhi Airport at INR 1,850 per trip (excluding tax).
Please provide your flight details and arrival/departure times when booking this service.

Q(12): Is room service available?

A(12): Yes, available from 11:30 to 07:00. Contact Ext. 2044 for service.
Payment options: cash, credit card, or room charge.
After 23:00, only light meal options are available.

Q(13): What amenities are provided in the room?

A(13): Rooms include air purifiers, washlets, wireless LAN, working desks, safes, mineral water, electric kettles, tea, coffee, phones, smart TVs, and minibars. Bathrooms include hair dryers, shower sets, towels, robes, and toiletries.